Hail ride
WayMore: Your ally
for a better ride
Increase revenue, reduce churn,
and improve communication between
your taxi company, driver, and customers.
Communicate with every last one of your prospect customers and the already existing in more ways than you have ever imagined: SMS, email, push notifications, voice, messaging apps, forms and more, are here to make you your visitor’s first choice.
Boost your business by seeing immediate results in revenue
increase, cost-cutting, and customer service level.
With our advanced descriptive and predictive analytics, you can monitor your campaigns and the demand for your products in real-time, track your customers’ online activity, behavior and preferences, and even know their location or which channel they prefer to communicate through.
Once you understand all this data, you have the ability to continuously improve your marketing strategy and increase bookings for your business, generate new leads, and keep your guests coming back.
You will also be able to eliminate unnecessary costs and invest your money where you can gain real profit.
Use the WayMore marketing automation platform for the ride-hailing industry to provide passengers with timely messages for each case, from offering a completely digital booking process to tracking and searching for specific drivers. Take advantage of automation flows like welcome emails to create lasting first impressions or to send retention notifications that will win back customers who have moved away.
Create more value with
flawless journeys and become
your client’s one and only choice.
Analyze your customer’s behavior and take advantage of the progressive customer profiling dynamics, through the WayMore Platform.
Protect your users’ data, from their credentials to their travel details, with the power of MFA.
Offer a personalized experience to your passengers and effectively enhance customer service using Cloud IVR.
Call Masking adds an extra layer of privacy for your business and clients, as it anonymizes phone numbers, setting phone number proxies to block calling parties from knowing each other’s phone numbers.
Encourage your passengers to communicate with their drivers throughout their journey. Transform your customer experience into an omnichannel communication experience.
Improve your customer support by adding a “Support” tab in your app/ website. When the customer clicks on this tab then a Chat or a Video Call is triggered.
When the driver arrives at the customer’s location, then the system can send the passenger a message or make a voice call informing them that the driver has arrived and that the free waiting time has started.
Just a few more of the things
you can do
Enhance customer experience and loyalty
> Birthday SMS
> Namesday SMS
> Proforma invoice on payment success
> VIP Customer Loyalty scheme
> Talk2Expert Call
Boost your bookings with powerful features
> Coupon SMS
> Exit intent Popup
> Availability notification (+search)
> Discount event based customized offer
> Contact profile characteristics to upsell and cross-sell
> Offers based on annual ride pattern
Tools to help you with marketing
> Popup on 75% scroll
> Post time based-offer on organic social networks
> Post time based-offer on paid social networks
> Create paid advertisement on new product creation
Tools to help you reduce your work load
> Interconnect transfer services with automations
> Automatically send order to provider on hotel products out of stock
> New availability automatically inserted
Tools to help you with reporting and data analysis
> Advanced per channel analytics
> Daily competition analysis report
> Monthly executive summary performance report
Advanced Management
> Greylist non active customers
> Blacklist invalid customers
> Dynamically enrich contact information
> Contact profile characteristics to upsell and cross-sell
> Seasonality prediction
> Market price comparisons and proposals
Extra features
> Create an API call to an endpoint
> Interconnect ERP
> Interconnect CRM
> AI placement- match product with consumer probability
> AI placement- dynamic behavioral pattern
> AI content placement
Gain more
with WayMore
Increase revenue
Increase revenue by increasing ride frequency. Cut down on your drivers’ idling time. Save the driver's time by lowering waiting times.
Cut costs efficiently
Do not let rides go wasted from unidentified clients. Reduce unnecessary costs arising from uncertified rides. Eliminate downtime with the help of smart notifications and messages that the driver receives from WayMore.
Boost customer loyalty
Deliver an exceptional customer experience and enhance customer satisfaction by offering rewards to passengers. Reduce customer churn and turn passengers into advocates.
Get personal with your customers
Deliver personalized communication to your customers using appropriately segmented audiences and advanced analytics. Improve your campaigns and offer your customers an up-to-date omnichannel experience.
Put security first
Add extra security steps into your order authentication process and let no security breaches come your way. Use MFA to make sure your driver and your customer enjoy a safe experience throughout the whole journey.
Improve the customer journey
Optimize the booking and order process through order identification. Do not let scammers disrupt your customers’ overall experience.
When it comes to engagement,
in omnichannel we trust.
SMS
Connect with customers on the go. 90% of text messages are read within 3 minutes.
Emails
Design and send emails like a pro. In 2023, there will be 4.3 billion email users.
Voice
Speak your message loud and clear. 65% of 25 to 49 year-olds speak to their voice-enabled devices at least once per day.
Push Notifications
Place your message directly in front of your users. Mobile users receive about 84 Push Notifications per day.
Messaging apps
More than just a message. 56% of messaging app users message brands for information in their buyer’s journey.
Pop ups
Attract your audience’s attention. Easily build popups that don’t annoy your visitors and improve your conversions.
WayMore forms
Make it easy for your audience to provide all the data you need and get way more responses. Collect and analyze any kind of information you desire and generate more leads.
AI Chatbot
WayMore’s AI Chatbot provides the ultimate customer experience, remembering conversations with users based on their recorded traits and preferences. As it self-improves over time, based on what users are asking for and how they are asking it, it can efficiently handle any user.
Predefined Chatbot
WayMore’s Predefined Chatbot is the fastest and easiest way to instantly power up your customers’ experience. Generate limitless responses to any questions your audience may have. It doesn’t get any simpler than that. Input questions and answers and let the communication begin!
Personalization & Segmentation
Segment your audience and personalize each message on every channel, based on the data you have for each contact, and enjoy the benefits of targeted communication.
A Tailor-Made Solution
for Your ride-hailing Business
At WayMore, we understand that the needs of different businesses can vary depending on the industry, size, stage of development, and more.
That’s why we also offer customized ride-hailing marketing automation solutions, personalized for each business and tailored to address their unique challenges.
WayMore Platform Integrations
You need it, we’ve got it..
Everything you need to succeed.
A wide range of rich features, designed
to improve the efficiency of your ride-hailing business.
Unified Dashboard
Ditch data silos and consolidate all your data from multiple sources in one place to keep up with all your marketing campaigns, visualize your data, make decisions faster and open a window into your customers’ world.
Predictive analytics
Future rides were never easier. Combine historical data found in ERP, CRM, HR, and POS systems to identify patterns in the data and apply statistical models and algorithms to capture relationships between various data sets. Take the data you have, and fill in the missing data with best guesses.
Progressive Customer profiling
Build your customer profiles with data about your visitors’ demographics, needs, interests, and pain points piece by piece. Each time a user interacts with a form on your website, WayMore fills in different pieces of information and brings it all to you.
Campaign Manager
Make every journey meaningful and turn your leads into customers. Efficiently manage your communication using personalized content and different digital channels (SMS, Email, Viber, etc).
Number Validation
Keep your user database clean by accurately validating phone numbers. Perform instant checks on mobile and landline phone numbers acquired by your passengers, to ensure that all your communications are delivered successfully.
Call Masking
Protect the privacy of your passengers and your drivers and put a ‘mask’ on their numbers. Adopt industry-standard best practices and build trust and brand loyalty among your passengers and your drivers.
Virtual Numbers
Facilitate communication flow between your business and your passengers. Make communication simple and provide additional channels for customers to interact with you.
MFA
Upgrade your business security and gain passenger trust. Add additional security steps into your network and let no breaches come your way. Send reliable SMSs, speed up the sign-in process, and keep your business and your customer data safe.