Gain more appointments sales money time security leads emails calls traffic conversions answers feedback details with WayMore Healthcare

Automate patient scheduling and related data-handling tasks with WayMore Healthcare and deliver better patient lifetime value while reducing the customer churn rate and the scheduling burden on call center staff.

Let automation work for you!

Build your own automations according to your needs.

Healthcare Facilities
Increase your revenue
and upgrade your practices.
Look beyond the initial office visit, to truly measure
and understand the return on your patient investment.
We help Healthcare companies optimize their:
  • •Patient Acquisition Cost (PAC)
  • • Patient Lifetime Value (PLTV)
  • • Patient Retention Rate (PRR)
  • • Patient Churn Rate (PCR)
  • • Patient Satisfaction
  • • Lead source attribution
LEARN MORE

All the right channels
for your practices.

> Improve Customer Satisfaction

Automate your appointments.

Use case:

  1. Patients visit your website and click on “Book an Appointment” CTA.
  2. Patients choose available time slots from your schedule to book their appointments.
  3. Patients, then, submit a form providing their contact details to finalize their appointment.
  4. Patients receive a PIN code via SMS to confirm their appointment and insert this code into the platform.
  5. Patients receive an SMS notification 30 minutes prior to their appointment time to avoid late arrivals.

Waymore Modules

  • • WayMore Appointments
  • • WayMore Forms
  • • Waymore Automations
  • • WayMore OmniChannel

>Increase Customer Lifetime Value

Promote effectively your offers.

Use case:

  1. Patients provide their contact details to book their appointments.
  2. Patients’ contact details are saved automatically in your WayMore account.
  3. You can enrich more the patients’ WayMore Profile by integrating your CRM software, where the doctors insert specific data about patients’ medical conditions.
  4. You can now segment your audience based on specific characteristics, e.g. the type of medical examination, the type of illness, the type of medication etc.
  5. Use WayMore Omnichannel Campaign Manager to send promotional messages by combining multiple channels per campaign.

Waymore Modules

  • • WayMore Customer Analytics
  • • WayMore Campaign Manager
  • • WayMore Omnichannel

>Reduce Customer Churn Rate

Benefit from automations.

Use case:

  1. Patients book an appointment for an examination that should be checked once a year.
  2. Patients submit the appointment form.
  3. WayMore Customer Profile gets automatically updated with those data.
  4. An automated message with a special offer is sent after one year, in order for the patients to repeat the same examination.

Waymore Modules

  • • WayMore Automations
  • • WayMore Forms
  • • WayMore Omnichannel
  • • WayMore Customer Analytics

>Improve Customer Retention

Build loyalty programs.

Use case:

  1. Every time patients book an appointment with you, their WayMore Customer Profile gets updated
  2. Inform your customers about your loyalty program.
  3. Create automation for the patients that visit you more than once and add scoring points to their profile for each appointment.
  4. Send automatically personalized rewards to loyal patients based on their loyalty level.
  5. Maximize your profits by retaining your clientele with minimum cost.

Waymore Modules

  • • WayMore Omnichannel
  • • WayMore Automations
  • • WayMore Customer Analytics

>Improve Customer Experience

Offload your call center.

Use case:

  1. Record the most frequent questions and answers that your call agents are called to face daily.
  2. These requests constitute the bigger part of their daily communication.
  3. Create automated communication flows for these FAQs, by using WayMore ChatBot with predefined workflows.
  4. Patients visit your website and have support 24/7 without waiting in line.
  5. When the patients reach a point where you have not predicted any answer, a call is automatically triggered to your available call agents.
  6. Incorporate your ChatBot into messaging apps besides your websites, like WhatsApp, Viber, and Facebook Messenger.

Waymore Modules

  • • WayMore Chatbot
  • • WayMore Automations
  • • WayMore Omnichannel

>Improve Lead Source Attribution

Turn your waiting room to lead source.

Use case:

  1. Patients wait for their appointment in the waiting room.
  2. They connect to your free WiFi Network while they are waiting.
  3. They need to submit a form that requests their contact details, in order to connect to the network.
  4. The patients’ contacts are automatically logged into your WayMore account.
  5. Send automatically flash offers/ news via Push Notification, after the patients get connected and keep them updated.

Waymore Modules

  • • WayMore WIFI Automation
  • • WayMore Automations
  • • WayMore Omnichannel

Benefits

Increase Revenue

Improve Customer Loyalty

Reduce Customer Churn Rate

Automate Processes

Global Omnichannel Communication

Advanced Audience Segmentation

Advanced Analytics

All-in-one Cloud Platform

User-friendly Interface

Seamless Integration

WayMore OmniChannel Campaign Manager

SMS

Email

Push Notifications

Voice Call

Facebook Messenger

WhatsApp

Viber

Telegram

RCS

Skype

VK Messenger

and many more…